Non-Discrimination Notice and Language Assistance Services

Discrimination is Against the Law

Su Clinica complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Su Clinica does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Su Clinica:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:
– Qualified sign language interpreters;
– Written information in other formats (large print, audio, accessible electronic formats, other formats).
Provides free language services to people whose primary language is not English, such as:
– Qualified interpreters;
– Information written in other languages.

If you need these services, contact:
Brownsville Clinic
Javier Vasquez, Coordinator
(956) 831-8338
Harlingen Clinic
Oralia Pena, Coordinator
(956) 365-6750
Raymondville Clinic
Christela Vento, RN, Coordinator
(956) 689-2196
Women’s Health Center
Blanca Cavazos, Coordinator
(956) 365-6004

If you believe that Su Clinica has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Brownsville Clinic – Javier Vasquez, Coordinator
jvasquez@suclinica.org
105 E. Alton Gloor Blvd., Brownsville, Texas 78520
(956) 350-0041 fax
Harlingen Clinic – Oralia Pena, Coordinator
opena@suclinica.org
1706 Treasure Hills Blvd., Harlingen, Texas 78550
(956) 365-6774 fax
Raymondville Clinic – Christela Vento, RN, Coordinator
cvento@suclinica.org
131 FM 3168, Raymondville, Texas 78580
(956) 689-2426 fax
Women’s Health Center – Blanca Cavazos, Coordinator
bacavazos@suclinica.org
1706 Treasure Hills Blvd., Harlingen, Texas 78550
(956) 365-6481 fax

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Su Clinica Coordinators are available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Language Services

If you, or someone you are helping, have questions, you have the right to get help and information in your language at no cost. To talk to an interpreter, call (888) – 752-6096.

Spanish:
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-752-6096
Vietnamese:
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-888-752-6096.
Chinese:
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-888-752-6096
Korean:
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-888-752-6096 번으로 전화해 주십시오.
Arabic:
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل
برقم 1-888-752-6096.
Urdu:
خبردار: اگر آپ اردو بولتے ہيں، تو آپ کو زبان کی مدد کی خدمات مفت ميں دستياب ہيں ۔ کال
کريں 1-888-752-6096.
Tagalog:
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-888-752-6096
French:
ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le1-956-389-1273.
Hindi:
ध्यान दें: यदद आप दहिंदी बोलते हैं तो आपके ललए मुफ्त में भाषा सहायता सेवाएिं उपलब्ध हैं। 1-888-752-6096 पर कॉल करें।
Farsi:
توجه: اگر به زبان فارسی گفتگو می کنيد، تسهيلات زبانی بصورت رايگان برای شما فراهم می
باشد. با 1-888-752-6096تماس بگيريد.
German:
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-888-752-6096
Gujarati:
સુચના: જો તમે ગુજરાતી બોલતા હો, તો નન:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-888-752-6096.
Russian:
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-888-752-6096.
Japanese:
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。 1-888-752-6096 まで、お電話にてご連絡ください。
Lao:
ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວ ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫ ຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ1-888-752-6096